FAQs

Q.
Can I get a sample before mass production ?

A.
Sure, we can provide sample for approval before mass production.
Q.
How much do you charge for a sample ?

A.
For the custom sample , our sample fee is depend on your design and fabric requirements. So pls kindly send your design to us for checking the accurate sample price.
Q.
The sample charge refundable or not ?

A.
Yes , we can refund your sample cost when you place first mass order 200 pieces.
Q.
What is your time of making samples and mass order?

A.
Sample order usually is 2 to 7 workdays, depend on your design and fabric requirements. Mass order usually is 10-18 days and depond on the final quantity.
Q.
Can you custom Private Label, Hang tag and PP bag with my own logo?

A.
Yes, we can.
Q.
Which file do you want for the design ? How to get artwork?

A.
AI and PDF file is the best, or PSD file, or TIF file, or you can send the high quality picture to us , our professional design team will make the printing file for your confirmation.